Last updated: 25.10.2026
exBinog is a small editorial team, and we read every message that comes in. Whether you have found an error in a review, want to suggest a casino, or have a question about how we work — email is the fastest way to reach us.
Our email: corrections@exbinog.com
We aim to respond within 5 business days. For time-sensitive corrections (a licence that has been suspended, a payment method that no longer works), reply to your original message with “URGENT” in the subject line and we will prioritise it.
What to contact us about
Report an error in a review
If you spot something wrong on any page — an incorrect licence number, an outdated bonus term, a payment method that no longer works, a broken link — send us the URL and the specific detail. We investigate every report and update the page if the error is confirmed.
Please include:
- The URL of the page;
- The exact text or detail you believe is wrong;
- A source for the correct information, if you have one (a licence register, the operator’s current terms, etc.).
Suggest a casino for review
We add casinos to the review queue when they hold a valid gambling licence and can be independently verified. If you want to suggest a casino, send us the name and a link to its licence register or operator terms.
We do not accept payment for reviews, and a suggestion does not guarantee a review. Our editorial team decides which casinos to cover.
Question about how we rate or review
If you have read our How We Rate page and still have a question about our methodology, email us. We prefer to answer specific questions in public where possible — if your question is useful to other readers, we may add it to our FAQ.
Partnership or commercial enquiries
For affiliate or commercial partnerships, email the same address with “Partnership” in the subject line. Note that partnership enquiries are handled separately from editorial — and no commercial relationship affects our reviews, scores or rankings. See our Affiliate Disclosure for the full policy.
Press and media enquiries
Journalists and researchers can email us with “Press” in the subject line. We respond to media enquiries when we can — but our editorial priorities come first.
Disputes with a casino
We cannot resolve disputes between you and a casino. If you have a problem with a casino we reviewed, contact the casino directly first — then, if the issue is unresolved, contact the casino’s licensing authority. We list licensing authorities on our How We Rate page.
We do track verified complaint patterns. If you have evidence that a casino we reviewed has changed its behaviour (slower withdrawals, new restrictions, licence issues), let us know — it may affect future updates.
What we cannot help with
To save you time, here is what we do not do:
- We do not give legal, tax or financial advice. If you need advice on gambling law in your jurisdiction, consult a qualified professional.
- We do not process withdrawals or deposits. We are a review site, not a casino. If you have an issue with a casino account, contact the casino directly.
- We do not provide gambling support services. If you need help with a gambling problem, see our Responsible Gambling page for organisations that can help.
- We do not sell links or guest posts. Any email offering “guest post opportunities” or “link insertions” on exBinog is not from us. We do not sell links.
Response times
We are a small team. Our target response time is 5 business days for all enquiries. Corrections involving verifiable errors (a wrong licence number, an expired bonus) are typically resolved faster.
We do not use automated replies, and we do not run a support ticket system — you will receive a reply from a real person on our editorial team.
Privacy
Emails sent to corrections@exbinog.com are read by our editorial team and kept for reference. We do not share your email address with third parties, and we do not add you to any mailing list. See our privacy policy for full details on how we handle data.
Report an issue now
The fastest way to reach us: corrections@exbinog.com
If you prefer to write through your email client, click the link above. If you are reporting an error, please include the page URL and the specific detail — it makes our job faster and yours resolved sooner.
How We Rate · Our Editorial Team · Affiliate Disclosure · Responsible Gambling · About exBinog